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COVID-19

St-Pie, March 20th, 2020

Dear clients,

As the situation with COVID-19 in USA and Canada continues to evolve every day and every hour, our priority during these difficult times is the health of our employees and collaborators. As a result, we have decided to temporarily close our facilities as of today, March 20th, 2020, for an undetermined period of time.

Thereby:

  • All orders received after March 19th will only be processed upon our facilities reopening;
  • Our shipping operations will cease as of Wednesday, March 24th at 12 AM EST – only some completed orders will be shipped, and they will be confirmed by phone prior to delivery;
  • Our customer service will also be completely closed as of today 4 PM EST. Thereby, no service issues, replacement parts or anything else will be processed;

We greatly appreciate your understanding and are looking forward to serving you again very soon under better circumstances.

The Dutailier Family

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