St-Pie, March 20th, 2020
As the situation with COVID-19 in USA and Canada continues to evolve every day and every hour, our priority during these difficult times is the health of our employees and collaborators. As a result, we have decided to temporarily close our facilities as of today, March 20th, 2020, for an undetermined period of time.
- All orders received after March 19th will only be processed upon our facilities reopening;
- Our shipping operations will cease as of Wednesday, March 24th at 12 AM EST – only some completed orders will be shipped, and they will be confirmed by phone prior to delivery;
- Our customer service will also be completely closed as of today 4 PM EST. Thereby, no service issues, replacement parts or anything else will be processed;
- For emergencies only, please contact your customer agent by email.
We greatly appreciate your understanding and are looking forward to serving you again very soon under better circumstances.
The Dutailier Family